Inactive Contacts and The “Last Chance” Email
Bring your inactive stakeholders back into the fold. Every effort has them. It doesn’t matter if you’re a multinational NGO
What about call-to-action reminders while you’re at lunch?
Or even better, a series of messages that follow-up with your advocates on a set schedule while you’re strategizing on your next move?
We all have those days where we have to keep moving the ball forward with our advocacy & community building goals but meetings, calls and everything else gets in the way. Luckily, there’s a simple way in SparkInfluence to keep those messages flowing while you’re spending time elsewhere. It’s a solution that we’ve seen improve retention and participation time and again, and once you’ve set it up, it runs on it’s own.
That solution, Automation for Advocacy.
In a nutshell, automation for advocacy (or marketing automation) is software that does specific tasks or sends specific messaging on your behalf. The software is designed to take what might be repetitive tasks and take them off of your shoulders, letting the system do the work.
The goal is to free you up for more important work. You get to strategize and execute while the software takes care of sending messages on a regular schedule without you having to lift a finger.
Let’s say a NEW Advocate Takes Action on your Latest Alert:
Now, put yourself in your advocate’s shoes.
They’ve just taken the step to join your effort and reach out to to their elected officials. You’ve not only immediately thanked them, you’ve also provided them with more information on the topic they’ve shown interest in AND you’ve provided them with an outlet to participate further. The messaging feels more personalized, it’s on topic and timely. Ultimately, it makes you feel more connected with the effort from the very beginning.
And that’s the goal, timely messaging that drives a greater sense of community and participation through automation for advocacy.
First impressions are key. Are you making the most of the opportunity? Get your relationship with stakeholders off on the right foot with our best practices for onboarding new members.
In our example above for a new advocate, we put together a welcome series that touched on the issue they acted on. Setting up automated messaging is quick and easy, think through at least two or three different ways you can bring folks into the fold.
Here’s a great, quick example for onboarding a new advocate:
With great power comes great responsibility. Don’t just use automation as a way to send out generic email to your audience. We’ve seen time and again generic messaging getting deleted and/or marked as spam, lowering not only your overall deliverability but also potentially losing trust with your audience.
We’ve found that personalizing and creating at least three automations returns a future engagement rate at least 50% higher than through just typical email. It’s easy to set up the paths that you want your advocates to take and then watch them as they move along to better understanding and future action.
Creating automated messaging in SparkInfluence is easy.
Head over to the Automations section of the platform and click in to add a new automation. Follow the prompts onscreen and the system will populate sample messages for you.
In the end, you’ll spend about 15 to 20 minutes creating a set of emails that will save you hours if not days of work down the line.
Bring your inactive stakeholders back into the fold. Every effort has them. It doesn’t matter if you’re a multinational NGO
First impressions are key. Are you making the most of the opportunity? Whether it’s a new advocate taking action, or
Email is Dead, Long Live Email You’ve more than likely heard the refrain “Email is Dead.” Much to the chagrin
SparkInfluence helps the most successful government affairs and public relations teams better educate, engage and empower their networks to act.
